Your admin office staff are usually one of the first interactions between your school and the wider school community.  How your staff deal with people’s inquiries goes a long way towards building great relationships and a strong school community.

Your public contact staff need to become much more than information providers, form checkers, and direction givers.

SCR’s customer service workshop focus on making your staff become creative problem solvers, where every interaction is an opportunity to build great school-community relationships!